Does Pro-Web-Host.com accepts international domains?
Yes, we are able to host domain names from any country around the world.
What kind of support does Pro-Web-Host.Com offer?
We encourage our customers to send us a support request email via our contact section. Email support is around-the-clock with technical emergencies being addressed first and support issues handled in the order they are received.
Please Note: Our clients with "Corporate hosting" have support priority, as they have "paid support" included in their hosting packages, including telephone support.
We provide technical support for hosting issues only - we cannot provide help with HTML syntax, Web site design, CGI programming problems, database architecture or other issues not directly related to the hosting services we provide. However please drop a question to us at our contact section if you encounter any problem where you think our help is needed.
How long does it takes to set up an account?
Pro-Web-Host.com will have your account up and running within 15 minutes (if our fraud checks are satisfactory) with our automated provisioning system to 24 hours (if you need manual verification) and depending on how many orders we've received at the time.. You will receive an email once your account has been set up.
How do I transfer my domain to Pro-Web-Host.com?
You can initiate the process by logging into your domain registrar account and redirecting your name server to point to our name servers (you will receive name server and hosting details via email once your account has been approved, set up and activated.)
If you are unable to change your domain or have no technical knowledge of how to do so, please contact our support team and we will get it done on your behalf. Once the name server has been redirected, your domain name would be able to retrieve data from our server within 24-72 hours
If you still encounter problems and need a hand, please email us through contact section and we will be happy to help you.